Werner Park
Werner Park is a unique outdoor venue which is home to Union Omaha and the Omaha Storm Chasers, the Triple-A Affiliate of the Kansas City Royals. Sarpy County, NE owns the facility which is operated by the Omaha Storm Chasers Baseball Club.
Built in 2011, the stadium offers 6,434 permanent seats, 15 private suites, three Hospitality Tents, the Prairie Flower Casino Club with an indoor bar, Boardroom Space and grass berm seating for approximately 3,000.
Werner Park will undergo construction beginning in the Fall of 2019 to ready the stadium for soccer. The stadium upgrades, funded by Sarpy County, will include additional locker rooms, field enhancements, and offices for the soccer staff.
Werner Park will also be the site for Union Omaha’s team store.
ADDRESS
Werner Park 12356 Ballpark Way Papillion, NE 68046
ADVANCE TICKET WINDOW
During games, fans can purchase tickets for future games at the Advance Ticket window. This window is located behind section 114 and is open from gate opening until the end of the game.
TICKET BOX OFFICE
On match days, the Ticket Box Office is open three hours before kick-off. Normal business hours from Monday – Friday are noon to 5 p.m.
GATES
Gates open at 6 p.m. for a 7 p.m. game, be ready to enter through metal detectors and have your tickets ready to be scanned.
PARKING
Parking lots will open three hours prior to kick-off, 4 p.m. on game days
TEAM STORE
Team store opens at 4:00 p.m. and closes at 10 p.m. on game days.
ALCOHOL & DRUGS
Anyone drinking alcohol under the legal age, using illegal drugs, or breaking any other laws will be subject to immediate removal from Werner Park and will be reported to proper authorities. Any fan perceived to be in an intoxicated or impaired state may be denied admission.
ANIMALS
No pets will be allowed entry into Werner Park, except service animals and during specific events that have been designated as pet-friendly by Union Omaha management.
ATM
There is one Pinnacle Bank ATM located inside Werner Park. The ATM is located near the restrooms behind section 111, in between Hot Dog Nation and the CHI First Aid room.
DIAPER CHANGING LOCATION
Diaper changing tables are located in all restrooms at Werner Park.
BAGS
A bag taken to any ticketed event at Werner Park must be a transparent plastic, vinyl or PVC tote. Bags must be no larger than 16” x 16” x 8”. Guests may also bring small or clutch-sized purses/wallets not exceeding 4.5” x 6.5” Staff members are not allowed to hold or store bags during an event. Staff members are happy to make special accommodations for bags with medical necessity. However, each bag will need to be properly searched by security before entrance.
BANNERS AND SIGNS
Fans are allowed to bring small banners and signs as long as they are not offensive and do not obstruct the view of other fans. Omaha Storm Chasers management has the right to remove signage.
BASKETBALL COURT
The half-court Papillion Montessori Preschool Basketball Court is located in left-centerfield. This area is free for children.
BERM SEATING (LAWN)
McDonald’s Berm seating is general admission and is first-come, first-served. Blankets and towels are allowed, but lawn chairs are prohibited.
BICYCLE RACKS
Bicycle racks are located outside of Gate 2.
BIG TOP PARTY TENT
The Big Top Party Tent is the largest party area in Werner Park. This area is located behind the Centris Family Fun Zone, near the left field foul pole and is perfect for any sized group. For information on booking this area, fans should call 402-738-5105.
LACTATION STATION
For those who wish to breastfeed in private, accommodations are available at Werner Park in the family restroom located next to CHI First Aid. Storage for pumped breast milk is also available at CHI First Aid but will be disposed of, if not claimed after the game.
BROADCAST INFORMATION
All Union Omaha games are broadcast live on ESPN+.
BUD LIGHT DOWNDRAUGHT BAR
The Bud Light Downdraught Bar is located behind the left-field berm seats under the scoreboard and is open to the public every game.
CAMERAS
Hand-held video cameras for personal use may be brought into Werner Park, provided game action is not recorded, as prohibited by USL League One. Single frame photography is permitted at all times. Professional photography equipment, cameras with lenses larger than four inches and camera support pods are not permitted. Fans are requested to avoid standing in the aisles while using this equipment. Fans should not obstruct the views of others while taking pictures and refrain from using tripods, monopods and other camera support pods.
CENTRIS FAMILY FUN ZONE
The carousel inside the Centris Family Fun Zone will only be $3.00 for kids over 3 years of age. This 6,500 square foot kids’ area located behind left field. To receive free access (up to four attendees) in the Centris Family Fun Zone, fans may show their Centris ATM, Visa Credit or Debit card upon entering.
CONCESSIONS
The concessionaire at Werner Park is Spectra Food Services and Hospitality.
DRINKING FOUNTAINS
Drinking fountains are located next to every restroom throughout Werner Park.
DRONES
Drones are not permitted at Werner Park during USL League One games.
ELEVATOR
Werner Park has one elevator located near the Suite and Press entrance.
EVACUATION
In the event of an evacuation of Werner Park, all fans are to abide by the directions of authorized personnel.
EVENTS
To inquire about events and available event spaces contact Anthony Goetz at anthonyg@omahastormchasers.com or call 402-738-5115.
RE-ENTRY
Union Omaha operates under a “no re-entry” policy.
FAMILY RESTROOMS
There are two family restrooms located inside Werner Park. One is located on the main level by the CHI Health First Aid office and one is located on the Press Level between the restrooms.
FAN CODE OF CONDUCT
Union Omaha staff are committed to creating a safe, comfortable, and enjoyable experience for our fans at Werner Park. Our staff will proactively intervene to support an environment where fans can enjoy the Werner Park experience free of unacceptable behavior, including the following:
- Foul/abusive language or obscene gestures
- Intoxication or other signs of impairment related to alcohol or drug consumption
- Displays of affection not appropriate in a public, family setting
- Obscene or indecent clothing
- Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in restricted areas
- Viewing the game in a location other than the fan’s ticketed seat
- Fighting, taunting, or making threatening remarks or gestures.
Any fan not adhering to the code or behaving in an unruly manner may be removed from Werner Park. Union Omaha and Werner Park management reserve the right to determine unruly or unacceptable behavior.
FAN MAIL
Cards and letters to players and personnel can be sent to:
Union Omaha c/o Player or Coach’s Name
12356 Ballpark Way Papillion, NE 68046
The front office staff is NOT responsible for anything sent directly to be signed by a player. The staff does NOT accept autograph requests on behalf of the players. The best option is to mail the request and the item to be autographed directly to the player at Werner Park as well as a self-addressed/postage-paid envelope. Once you have mailed your item, it is up to the player to sign anything and return it. The front office staff is not responsible for any items mailed to the stadium.
FAN SERVICES
The AAA Nebraska Fan Services kiosk is located behind section 115. A staff member will be onsite to answer any questions throughout the game.
FIRST AID OFFICE
The CHI Health First Aid office is located behind the Prairie Flower Casino Club.
FIREARMS
No firearms are allowed within the ticketed areas or parking lots of Werner Park.
FOOD (OUTSIDE)
Fans are not allowed to bring any outside food into Werner Park. However, fans are permitted to bring certain food or drink with them for specific medical conditions and formula for babies. The only outside beverage item allowed is one sealed bottle of water with the label removed.
GATE OPENINGS
Ballpark gates open one (1) hour prior to kick-off.
GLUTEN FREE
Gluten free concessions options are available at Werner Park, and are sold at “The Show” concession stand.
HANDICAP PARKING
Handicap parking is available in all Werner Park lots:
- General handicap parking is available via Parking Lot Entrances C and D.
- Season pass handicap parking is available via Parking Lot Entrance A.
- Access to these spaces is available when the parking lots open, which is normally two (2) hours prior to any scheduled event or game time.
- Shuttle service for Gates 1 and 2 is available upon request for entrance and/or rest.
HANDICAP TICKETS
Handicap tickets are available in all sections except Section 125. Should inventory not be available, there is overflow seating in Sections 100, 103 and 120.
HOME RUN PORCH PRESENTED BY SUNBELT BAKERY
The Sunbelt Bakery Home Run Porch is located directly behind the left-field fence. Seating is general admission bleacher seating with a back.
HOVERBOARDS
Hoverboards are not allowed in Werner Park.
HY-VEE PAVILION
The Hy-Vee Pavilion is located next to the right-field foul pole. This area is ideal for smaller groups and has the best view of the field of any party tenting area. For information on booking this area, fans should call 402-738-5105.
LASER POINTERS
Laser pointers are not allowed inside Werner Park.
LAWN CHAIRS
Lawn Chairs are not allowed inside Werner Park.
LOST & FOUND
During events, the Lost & Found is located at the Fan Services kiosk located behind section 115. To inquire about lost and found items after a game, fans should call the Union Omaha Front Office at (402) 734-2550 during business hours from 8:30 am to 5:00 pm Monday through Friday. Items will be held for 14 days before being discarded or donated.
MARRIAGE PROPOSALS
Any fan interested in information about a marriage proposal at Werner Park should contact the Marketing Department at 402-738-5114.
MEDIA CREDENTIALS
Media credentials are issued by the Union Omaha Media Relations department. All media credential requests should be directed to the Media Relations Department at 402-884-8049.
METAL DETECTORS
All fan entrances will be utilizing detectors to screen fans entering the building. Additionally, handheld wands will be utilized to screen individuals in some locations and to speed up the entrance process. This will ensure that fans can quickly enter the stadium.
MILITARY TICKETS
Military personnel are eligible to receive a $3.00 discount when purchasing their ticket. To receive the discount, a military I.D. must be shown at the time of purchase.
NATIONAL ANTHEM
For those wishing to sing the National Anthem at Union Omaha home games, national anthem tryouts are held by online submission. Fans interested in more information should contact the Community Relations department at 402-738-5114.
NOISE MAKERS
Artificial noise makers of any type are prohibited at Werner Park.
OUTSIDE ITEMS
No alcohol, illegal drugs, food, drink, glass, metal cans, coolers, or air horns are allowed into Werner Park. Items intended for sale or trade may not be brought onto Werner Park property, including all parking areas, without a permit or license from Union Omaha.
OVERNIGHT PARKING
Vehicles may remain on Werner Park parking lot grounds overnight, but vehicles must be removed the next morning by 7am, if there is a day game, or by noon, if there is a night game.
PAGING
Paging is only available in cases of extreme emergency and at the discretion of Union Omaha management.
PARKING
Parking lots will open two hours prior to the start of each game. Entrance A is the Season Pass Entrance. Entrances B, C, D and E are $5 General Parking entrances.
PARTY DECKS
The party decks are located on the upper level behind home plate. The CKF Party Deck is located on the third-base side, and the Private Studio Collection Party Deck is located on the first base side. These areas do not offer a physical seat in the seating bowl, but they do offer semi-private restrooms and entrance gate. For information on booking this area, fans should call 402-738-5105.
PARTY TERRACE
Previously fixed seats, now a unique area with standing drink rails located in section 100. Groups of 20 or more can reserve the area for an additional $100.
PETITIONS & LEAFLETS/SOLICITATION
Solicitation is not allowed on Werner Park property without express consent from Union Omaha.
PRAIRIE FLOWER CASINO CLUB
The Prairie Flower Casino Club is an exclusive, climate-controlled fully-stocked bar located on the first baseline. As of August 15, access is now exclusively granted to all Season Ticket Members, as well as those with Suites or Party Deck credentials, for the remainder of the 2024 season. This premium area often features unique food and drink selections. The Prairie Flower Casino Club is also available for use before games and on non-gamedays for parties, special gatherings, community events and more! For more information, including availability and pricing, please contact Anthony Goetz at (402) 738-5106 or via email at anthonyg@omahastormchasers.com.
PROGRAM
Match Day is the official program of Union Omaha. Union Omaha Match Day is exclusively available online HERE.
PROMOTIONAL GIVEAWAYS
A limited number of promotional items are available on select days on a first-come, first-served basis.
RAIN CHECK
In the that a game does not become official, an original ticket only may be exchanged for a ticket of equal or lesser value for a future event in accordance with team rules. No portion of the ticket price will be refunded. All exchanges can be done in person at the Werner Park Ticket Office, over the phone, or online (for a $1.00 per ticket fee). All exchanges are subject to availability. All event dates, times and promotions are subject to change and no part of the ticket price will be refunded.
RESALE OF TICKETS
Fans are not to sell or resell tickets on the ballpark grounds and such actions are subject to ejection from Werner Park.
RESTROOMS
Restrooms on the main level are located behind sections 102, 108, 112, 121, and next to the Centris Family Fun Zone. The restrooms on the press level are located by the Press Box on the upper level. The family restrooms are located on the main level by the CHI Health First Aid office and on the Press Level between the restrooms.
RISK
Fans attending events at Werner Park do so at their own risk. Soccer balls, both kicked or thrown, and other items do leave the field of play during events at Werner Park so fans should direct their attention to the field at all times.
SECURITY
For the safety of all fans, security personnel will be onsite for all games. Additionally all fan entrances will be utilizing metal detectors to screen fans entering the building. Additionally, handheld wands will be utilized to screen individuals in some locations and to speed up the entrance process. This will ensure that fans can quickly enter the stadium.
SMOKING
Werner Park is a smoke-free ballpark (including electronic cigarettes and any other vaporized smoking). Smoking is only allowed in designated areas outside of the ticketed area. Fans wishing to smoke may do so outside of Gate 7 located on the first base side. Fans who fail to comply with the no-smoking policy will be asked to exit the Werner Park grounds.
STORM FRONT TEAM STORE
The Storm Front Team Store is located near Gate 1 of Werner Park and is open when gates open until after the final play of the game. Royal Treasures is located near Gate 2 of Werner Park and is open during select games.
During the season on non-game days, the Storm Front Team Store is open Monday through Friday from Noon – 5:00 pm.
During the season on weekend game days, the Storm Front Team Store is open 2 hours before kick-off.
Fans can also shop for Union Omaha gear online by clicking here.
STROLLERS
Strollers are allowed in Werner Park. Strollers must be folded and stored safely under seats or other designated areas so as not to interfere with other fans.
SUITES
- Center-back Suite: located on the main level
- Suites 3-6: Main level
- Suites 7-14: Upper level
Suites feature climate controlled rooms with suite attendant and semi-private stadium entrance. For information on booking a suite, fans should call 402-738-5105.
SUN VALLEY LANDSCAPING PARTY PATIO
The Sun Valley Landscaping Party Patio is located left of the scoreboard and the Budweiser Downdraught Bar. This landscaped patio area includes benches, high top tables, and a fire pit and is perfect for the casual gathering. For information on booking this area, fans should call 402-738-5105.
TAILGATING
Tailgating is allowed in the grassy areas of the Werner Park parking lot. Only one parking space per vehicle is allowed. To book a group outing in a tailgate area, fans should call 402-738-5105.
TAXI SERVICE
Fans needing assistance calling for taxi service should go to the Advance Ticket Window located behind section 114.
TEAM STORE HOURS
Monday – Friday
- Non-Game Days – Noon to 5:00 pm
- Game Days – Noon until the end of the game
Saturday & Sunday
- Non-Game Days – Closed
- Game Days – 2 hours before kick-off
TICKETS
Tickets must be shown to all Werner Park personnel upon request. Anyone that does not have a valid ticket will be removed from Werner Park immediately. A ticket grants access to public areas of Werner Park – any attempts to enter private or team access areas of the park without permission from Union Omaha management will result in immediate removal.
TICKET AGE REQUIREMENT
- Children ages 2 and under: Free
- All persons over the age of 2 require a ticket
TICKET OFFICE HOURS
Monday – Friday
- Non-Game Days – 10:30am to 5:00 pm
- Game Days – 10:30am until the end of the game
Saturday & Sunday
- Non-Game Days – Closed
- Game Days – 3 hours before kick-off until the end of the game.
TOURS
Tours of Werner Park are available on non-game days. All tour requests should be directed to Community Relations at (402) 734-2550.
UMBRELLAS
Umbrellas are permitted into Werner Park. Umbrellas should not obstruct the view of other fans.
VALENTINO’S BIRTHDAY VILLAGE
The Valentino’s Birthday Village is located behind section 124-125. Birthday parties include 10 tickets, cupcakes, and a Happy Birthday sing-a-long during the game. Additional tickets, food, and amusement passes can be purchased. For information on booking a birthday party, fans should call 402-884-8045.
VIDEOBOARD MESSAGES
Videoboard message requests must be submitted 48 hours prior to the game and require a $10 minimum donation. Fans interested in having a message displayed on the videoboard during a match should contact the Community Relations department at 402-884-8048.
WEBSITE
The official Union Omaha website is www.UnionOmaha.com.
WERNER PARK CAPACITY
6,434 fixed seats, a total capacity of 9,023 including berm space and standing room only.
WHEELCHAIR
Courtesy wheelchair service is available to transport fans to and from their seats.
WHEELED ITEMS
No rollerblades, roller skates, wheeled shoes, skateboards, bicycles, or scooters are allowed in Werner Park. Strollers brought into Werner Park must be folded and stored safely under seats or other designated areas so as not to interfere with other fans.
WI-FI
The free network for fans is Chasers-FreeWiFi. No password is needed to access the network.
WILL CALL WINDOW
The Will Call Window is located at Ticket Window #6.
